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For over 25 years, 1st Rooter Plumbing has been one of the top providers of plumbing services in Hamilton, Burlington, Oakville and the surrounding area. Throughout the years, we have built long-lasting relationships with customers who can attest to our prompt response and reliable service. We can provide you with the same calibre of service if ever you are faced with urgent plumbing problems like frozen pipes or burst pipes. No matter the day or time, we’ve got you covered.

How to Know if You Have a Frozen or Burst Pipe

We have served thousands of customers through the years and to this day, frozen or burst pipes continue to be a common problem during the colder months. When a pipe freezes, the pressure created by freezing water can crack even metal pipes; when this happens, water can leak or burst from the pipe and potentially lead to flooding in the home and water damage. In this case, it is important for homeowners to be aware of the signs that they are (or they will soon be) faced with freezing pipes.

When addressed promptly, frozen pipes can be thawed before the pipe cracks or bursts. Here are the signs to watch out for:

  • Outside temperatures dip to -7 C or lower for a consecutive 6 hours (this makes for the perfect conditions for pipes to freeze)
  • You weren’t able to winterize outdoor faucets and hose bibs (these pipes are the most prone to freezing during winter)
  • You can see an icy residue on the exposed pipe that is suspected to have frozen
  • You can hear unusual sounds from the pipe that is suspected to have frozen
  • You can see a bulge or crack on the pipe that is suspected to have frozen
  • You have decreased water pressure from certain faucets or fixtures

Frozen and Burst Pipe Repair by Reliable Plumbers

An estimated 250,000 homes are affected by frozen water pipes every year. This equates to a total cost of $400-500 million each year spent on repairing the cracked or burst pipe after freezing. By calling our dedicated emergency plumbing hotline as soon as you suspect freezing pipes, the frozen pipes can be thawed before they burst, saving you hundreds of dollars in plumbing repairs.

Here are the services that we offer regarding frozen and burst pipes:

Frozen Pipes Frozen Pipes

Whether the frozen pipes are exposed or not, we’ll be able to promptly locate it once we get to your home. After we’ve located the frozen pipe, we will use special thawing equipment to make sure that the pipe thaws as quickly and as safe as possible. This way you will avoid any leaks from the pipe if it cracks. Before we leave, we will inspect the pipe and ensure that it hasn’t been damaged by the freeze.

Burst Pipes Burst Pipes

If freezing has caused your pipes to burst, the first thing to do is to shut off the water supply to the leaking pipe. This is to avoid flooding while we are on our way to assist you. The moment we get there, we will assess the damage and present the best solution. Depending on the case, the pipe can be patched or replaced in order to restore your plumbing system to optimum functionality. Before we leave, we will test if your plumbing is working perfectly then proceed to cleaning up any excess water.

Pipe Insulation to Prevent Future Freezing Pipe Insulation to Prevent Future Freezing

Pipe insulation will help your pipes retain the temperature of the water flowing inside it instead of being affected by the colder outside temperature. If you would like to lessen the chances of your pipes freezing every winter (especially for uninsulated areas), this is the perfect solution for you.

Emergency Plumbing Services

If your frozen pipe issue escalates into a burst or cracked pipe problem, we’re here to assist you with your plumbing emergency. Our services are available 24/7; simply give us a call on the dedicated hotline for your area and we’ll be on your doorstep within the hour.

Why Choose 1st Rooter Plumbing?

Experienced Professional Plumbers

For the past 25 years, we have been assisting the people of Hamilton and nearby areas with plumbing solutions. Our licensed professional plumbers are all Hamilton locals and have been with us for some years. We’ve worked with all kinds of plumbing concerns, including repairs, maintenance, and installations – when you call us, you can be certain that we’ll send an expert who is equipped with the specialized skills needed to assist you. 

Up-to-Date Techniques and Lasting Plumbing Solutions

Though we’ve been an established provider of plumbing services for 25 years, we keep moving forward. We regularly seek out new techniques and technologies that will enable us to maximize the speed, efficiency, and effectiveness of our services. Whatever your plumbing needs may be, you can expect nothing but long-lasting solutions from us.

Competitive Pricing and Transparency

As we continually refine our services to be even more efficient and effective, we are able to sustain competitive fair pricing for our customers. You can also expect full pricing transparency from start to finish – no surprise fees and no hidden charges. 

24/7 Availability

Certain plumbing concerns require urgent attention. This is why our services are available 24/7. You can feel at ease knowing that our plumbing experts are only a call away if you need help. 

If you have a plumbing concern that needs our assistance, feel free to give us a call on our dedicated hotlines for Hamilton, Burlington, and Oakville. You can also choose to fill out our online contact form for non-urgent concerns and questions – we look forward to hearing from you!

Get in Touch With Us

1st Rooter Plumbers are Available 24/7 Contact us today for quick & reliable service.

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    Our Services Areas

    Contact us today for quick & reliable service.

    Call Icon - 1stRooter Plumbing Hamilton
    (289) 768-9099
    Call Icon - 1stRooter Plumbing Burlington :
    (289) 812-3202
    Call Icon - 1stRooter Plumbing Oakville :
    (289) 813-8186


    During the cold winter months, your pipes may begin to freeze. With the sustained cold weather conditions, they are bound to stay frozen if left unremedied. The pipes will thaw on their own eventually when the temperature climbs higher – but by that time, the pipes may have already cracked or burst due to the pressure created by the freezing. This is why it’s important to call an expert plumber at once.

    When pipes freeze, the water expands to a point that it obstructs the pipe. This creates pressure within the pipes that can cause it to burst.

    Outdoor faucets and hose bibs are the most prone to freezing due to their exposure to the outside elements. Shutting off and draining the water from these fixtures can save your outdoors pipes. The same practice should be done for all the pipes inside your home in case you are leaving to go on vacation for an extended amount of time. Keeping the heating on and at a constant temperature will also lessen the likelihood of frozen pipes. As an additional measure, you can insulate your pipes.

    The main shut-off valve will stop the supply of water to all your pipes, thereby minimizing flooding in the event that one or more pipes freeze and burst. If you live in Canada, your main shut off valve will be located inside your house. It can be located near the water tank in the basement or right where the water line enters your home. For the latter location, try to look for your outside water meter. Your main shut off valve will be close by, likely inside your house.